Shipping policy

Do you offer worldwide shipping?

Yes! We ship worldwide, with the exception of certain regions where local restrictions apply. If youd like to confirm if we can deliver to your address, please contact us at support@liftrion-usa.com.

Shipping Methods

Standard Free Shipping

  • Orders ship Monday-Friday (excluding holidays)

  • Processing time: 2-4 business days

Insured Priority Shipping

  • Orders ship Monday-Friday (excluding holidays)

  • Processing time: 1-2 business days

  • Includes one-time free replacement for lost or stolen packages

Estimated Delivery Times

Please note delivery times may vary due to customs, local courier delays, weather, or holiday periods.

  • United States: 7-10 business days

  • United Kingdom: 4-10 business days

  • Europe: 7-10 business days

  • Canada: 7-10 business days

  • Australia: 7-10 business days

  • New Zealand: 7-10 business days

  • Other countries: 10-30 business days

Tracking Your Order

Once your order ships, you will receive an email with your tracking number. You can track the progress directly on our tracking page.

If you did not receive a tracking number or if it doesnt work, please contact us at support@liftrion-usa.com.

Tracking Not Updating?

Delays in tracking updates are common and may be caused by courier backlogs, customs checks, or system lags. If your tracking shows no updates for 25 days, we will consider the package lost in transit and arrange a replacement.

Delivered but Not Received

If tracking shows your order as delivered but you havent received it:

  • Check around your property, lobby, or mailroom.

  • Ask neighbors or building staff.

  • Contact your local couriers office directly with your tracking number.

If you purchased Insured Priority Shipping, lost or stolen packages are covered and we will send a replacement.

Wrong Address Disclaimer

Please ensure your shipping address is accurate at checkout. Liftrion is not responsible for packages lost due to incorrect addresses provided by the customer.

Customs Charges

Depending on your country, additional duties and taxes may apply before your package is released by customs. These charges are the responsibility of the customer.